Salary: £40,000 - 70,000 per year Requirements: Proactive, motivated approach with a strong drive to achieve both individual and collective goals. Ability to foster an environment that encourages innovation and continuous improvement. Strong relationship-building skills and an innovative, insight-led approach to problem-solving. Credibility and confidence when working with senior stakeholders, including the ability to provide constructive challenge. Calmness and resilience under pressure, with the ability to identify risks and respond to emerging priorities. Excellent communication skills, able to convey ideas, issues, and implications clearly to senior, technical, and non-technical audiences. Experience using research, design thinking, and service design methodologies. Responsibilities: Work confidently within agile teams to uncover priorities, visualize outcomes, and define scope. Shape strategic initiatives using colleague, customer, and market insight to create and enhance services and propositions. Participate in workshops and stakeholder discussions, ensuring business context, needs, and risks are fully understood and decisions are well-informed. Communicate effectively with colleagues and stakeholders, managing expectations and incorporating multiple perspectives. Support research activities and document current and future state services. Make strong design decisions, championing the user perspective and constructively challenging constraints. Take ownership of your own professional development. Collaborate closely with other designers, product owners, and engineers. Actively contribute to the wider design community by sharing knowledge, generating ideas, and embedding design principles across products, services, and customer journeys. Technologies: Support UX UI Design More: We are a dynamic organization seeking a visionary Service Designer to create seamless, human-centered digital experiences that support our customers during key moments. Our focus is on crafting end-to-end experiences across both physical and digital channels, with an ambition to transform moments of worry into moments of hope. We offer excellent career development opportunities, birthday off, wellness days, and flexible working arrangements. last updated 7 week of 2026