This is a multi skilled position, working across all departments, ensuring a professional, friendly and courteous service to all guests. Night Porter key responsibilities:
Checking customers in/out at reception.
Cleaning public areas and back of house areas whilst maintaining our high standards.
Having a visible presence within the hotel to ensure that all customer requests and queries are responded to promptly and effectively.
Deal with guest queries & complaints in a friendly and efficient manner, ensuring guest satisfaction at all times.
The ideal candidate should have / be:
Courteous and focused on providing a consistently high standard of customer service.
Must be standards driven and detail-orientated.
A good command of the English language.
Excellent self-presentation.
Job Type: Part-time
Pay: From £12.21 per hour
Work Location: In person