Customer Service Advisor
Mansfield
Up to £28,000 (DOE)
Full Time | Monday – Friday
We are currently recruiting for a Customer Service Advisor to join a growing and supportive business based in Mansfield. This is an excellent opportunity for someone who enjoys building relationships, providing outstanding customer service, and working in a fast-paced, team-focused environment.
The Role
As a Customer Service Advisor, you will be responsible for managing customer accounts, acting as the main point of contact, and ensuring a seamless service from enquiry through to resolution. This role offers variety and the opportunity to build strong, long-term relationships with customers.
Key Responsibilities
Managing and developing relationships with assigned customer accounts
Acting as the main point of contact for customer enquiries
Handling queries, issues and escalations professionally
Coordinating with internal teams including Sales, Operations and Finance
Processing orders and ensuring customer commitments are met
Maintaining accurate customer records within CRM systems
Supporting customer retention and identifying growth opportunities
Monitoring customer satisfaction and service delivery
About You
Previous experience within Customer Service, Account Management or Sales
Strong communication and relationship-building skills
Excellent organisational and problem-solving abilities
Ability to manage multiple priorities in a busy environment
Commercial awareness and customer-focused mindset
What's in it for you?
Salary up to £28,000 DOE
Supportive team environment
Growing and stable business
Opportunity for progression and development
Monday to Friday working (no weekends)
If you're a proactive Customer Service professional looking for your next opportunity in Mansfield, we'd love to hear from you.
Apply now for immediate consideration.
EMA25