Application Deadline: 1 June 2026
Department: Childrens Services
Location: Torbay Council
Compensation: £26,403 – £28,142 / year
Overview
We have an exciting opportunity for a Vulnerable Pupils Support Officer to join our Education and SEND service within the Vulnerable Pupils team. We are a committed and collaborative team focused on promoting the education, inclusion and positive outcomes of vulnerable children and young people across Torbay.
This role is central to supporting pupils who may be at risk of not receiving sufficient education, ensuring they are visible, supported and able to achieve their potential.
Responsibilities
You will work closely with colleagues across Children’s Services, schools and multi‑agency partners to provide coordinated support to children and families. This includes undertaking direct work such as home visits, supporting attendance processes, and working with families who are electing to home educate. A key part of the role is ensuring the voice of the child is heard and embedded in all planning and decision‑making.
You will play a key role in supporting casework, gathering and analysing information, arranging meetings such as risk of exclusion and medical panels. Attention to detail and strong organisational skills are essential to ensure accurate recording and effective monitoring of outcomes.
The role requires the ability to travel across Torbay and work flexibly, including undertaking home visits and lone working in the community.
Essential Skills
* Effective ICT and administration skills to use case recording systems and Microsoft applications.
* Ability to communicate effectively to a range of audiences including parents/carers and other professionals.
* Ability to work effectively with colleagues and partners across agency boundaries.
* Effective organisational skills to meet deadlines.
* Excellent literacy skills in producing succinct and effective documentation.
Essential Knowledge
* Sound knowledge of Child Protection and safeguarding procedures.
* Knowledge of keeping Children Safe in Education.
* The impact of trauma and attachment difficulties on learning and attainment.
* Knowledge of working with schools as systems.
Essential Experience & Qualifications
* Educated to GCSE / Level 3 standard or equivalent.
* Evidence of Continued Professional Development.
* Experience of working with children and young people.
* Experience of supporting needs and delivering evidence‑informed intervention programmes.
* Experience of using IT systems for diary management, case recording, report writing and emails.
Language Proficiency
This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
Contract Details
• 6 month fixed‑term contract, start date September 2026.
• The post will involve regulated activity and therefore requires an Enhanced Criminal Record Check plus an additional Barred List Check.
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