Fire & Security Service Engineer
Location: Cambridgeshire
Hours: 40 hours per week
Salary: Competitive + benefits
A growing, well-established Fire & Security provider in Cambridgeshire is looking for an experienced Fire & Security Service Engineer to join their expanding service team. This is a great opportunity to work with a respected independent business supporting a wide range of commercial, industrial, education and healthcare clients.
You’ll be responsible for servicing, maintaining and fault-finding across a variety of fire alarm, security, emergency lighting and DDA systems, delivering high-quality work while providing an excellent customer experience.
Key Responsibilities
* Service and maintain fire alarm systems (addressable and non-addressable).
* Service and maintain security alarm systems.
* Service and maintain emergency lighting and DDA-compliant systems.
* Attend and resolve fire and security system fault calls.
* Complete maintenance reports, site surveys and all associated documentation.
* Participate in overtime and weekend work as required.
* Take part in the on-call rota.
* Maintain van stock and condition reports.
* Assist other departments when needed.
* Escalate major system failures or site issues promptly to management.
* Ensure work areas are left clean and tidy.
* Deliver a high standard of customer service and maintain strong client relationships.
* Ensure all paperwork is completed accurately and in line with ISO procedures.
Additional duties may be assigned as the business continues to grow.
Skills & Experience
* Strong technical knowledge of fire and security system servicing, maintenance and installation.
* Commissioning experience preferred but not essential (FIA Units 1, 2/3 and 6 advantageous).
* Fire systems: Kentec, Advanced, Morley (Ziton & Gent beneficial)
* Intruder systems: Texecom, Galaxy (Grade 2 & 3)
* Access control: Paxton, Controlsoft/HID
* CCTV: Dahua & Hikvision
* DDA systems: Baldwin Boxall, C-TEC
* Strong fault-finding and diagnostic abilities.
* Ability to complete accurate reports and documentation.
* Good understanding of electrical/installation principles.
* IT-literate (Word, Excel, Outlook).
* Excellent verbal, written and numerical communication skills.
* Organised, proactive and professional with a strong attention to detail.
* Able to work independently or as part of a team.
* Positive attitude, strong work ethic and a commitment to excellent customer service.
Capabilities
* Logical and effective fault-finding approach.
* Ability to interpret technical drawings and specifications.
* Strong time management and organisational skills.
* Flexible, proactive and able to work under pressure.
* Professional, courteous and customer focused.
* Willingness to go the extra mile to meet client needs.
How to Apply
If you have proven experience in the Fire & Security industry, enjoy working autonomously and want to join a respected independent business, please send your CV to (url removed)
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