Are you an Arabic speaker who has a passion for luxury skincare, then La Prairie might be of interest to you. As full-time Beauty Consultant working at the La Prairie counter at Harrods, you will be our brand Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service you will build meaningful and long-lasting relationships with our discerning client all while creating carefully curated experiences through consultations and events.
Main Accountabilities
* Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
* Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc
* Ensure retail excellence is performed at all times, maintaining the highest standards of housekeeping and retail standards are maintained at the point of sale
* Create a deep connection with the client to understand their needs, build trust and long-lasting relationship
* Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times
* Maintain the relationship through engaging the Client through La Prairie Clienteling tools and systems
* Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client
Qualifications:
* Exceptional service mindset - you take pleasure and satisfaction in providing an outstanding service to your clients
* Strong retail experience
* Real passion for beauty and skincare
* Affinity for luxury, always striving for excellence
* Strong business acumen to drive sales and go beyond business objectives
* Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service
* Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
* Arabic speaker is essential
* NVQ Certification is desired
In return, La Prairie offers.
* A competitive salary and discretionary commission scheme
* 33 holiday days (including bank holidays)
* Generous product allocation & discount
* Long Service Awards starting with 3 years service
* A free product to try every time there is a new launch
* Contributory pension scheme - 5% employer contribution
* Employee referral bonuses
* A range of opportunities to develop and grow personally and professionally
* Annual performance reviews so you know your La Prairie career is going in the right direction
Reports to:
Business Manager
We look forward to receiving your application. #J-18808-Ljbffr