Job Description: It is important that you read the information provided and sign the form at the end to evidence you have read and understood the job description and agree to abide by its contents at all times. Responsibilities Report to The Registered Manager & Associate director of Quality and Governance. It will be your responsibility to ensure that Care Plans are fully completed and compliant in line with the company policies, procedures and protocols along with the CQC standards. Carrying out a thorough outcome based initial assessment of clients needs and formulate a care plan that is person centred and aims to promote independence and achieve agreed outcomes, identifying the clients needs, wishes and preferences, ensuring any risks are identified and risk assessed appropriately. Ensuring the client is at the centre of the assessment process and significant others e.g. family members, social workers, OT’s and GPs are involved and consulted as required or requested by the service user and conducting and recording risk assessments in line with the Lotus Home Care policies. The Care Plan Assessor will be responsible for all new care package referrals, from the Local Authority, Commissioning Care Group (CCG), private referrals or any referrals from any third parties. The Care Plan Assessor will be responsible for all care plan reviews including 12 months and ad-hoc assessments that are required within the branch. The Care Plan Assessor will actively monitor and record all care plans and reviews as per Lotus Home Care policy and procedures. Skills, experiences and qualifications Excellent organisational, administration and dairy management skills Excellent communication skills Strong IT skills including Excel, Word and good typing speed Proven background in delivering high quality customer care/services Experience in writing care plans Experience in detailed risk assessments Ability to work independently Ideally previous carer/care industry experience Ideally qualified to NVQ level 2 or higher in a relevant health and social care discipline You must have good IT, communication and office skills Hours of work The usual hours of work will be Monday to Friday. This role will require you to be flexible for 8 hours per day, the usual hours of operation can vary and we require flexibility within our hours of operation, to be able to deliver care with the needs of the business. Personal specification Professional, friendly and confident Genuine “happy to help” attitude Have a natural caring character where you want to make a real difference to our service users lives Must be able to work as part of a Team You must demonstrate commitment to working within a team, have a flexible approach to working hours and experience within the Care industry. Please note the above is not an exhaustive list and can change from time to time depending on the needs of the service. Therefore there is an expectation that you will be able to be flexible to meet any changes to business needs. Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .