Position: Retirement housing area manager
Salary: £46,000 per annum
Contract: Permanent
Hours: Monday to Friday flexible pattern and hybrid working
BDS Recruitment have an exciting opportunity for an area manager to work for one of the Northwests leading providers of leasehold retirement housing.
Working from home and with travel - the area covers a patch of 12 sheltered housing sites across Greater Manchester, Lancashire and Cheshire.
The post holder will oversee and manage scheme managers and admin staff to ensure services are being delivered to a high standard offering residents exceptional customer service across leasehold retirement services.
Key duties include:
* Leading and developing the area team to ensure they meet their full potential and continue to deliver excellent services
* Accountability for implementing the customer engagement strategy at local level, ensuring that all customers have an opportunity to shape local provision and are encouraged to be involved in their local community
* Working with local providers, as appropriate, to ensure that high quality services are commissioned across all schemes.
Criteria:
Good understanding of operational procedures in the management retirement housing.
Leaseholder knowledge
Business and financial planning
Budget management
Safeguarding of vulnerable adults
Strong people management
Excellent internal and external stakeholder relationship management;
Ability to analyse information and take action for improvement
Effective decision making alongside excellent communication and interpersonal skills.
Please apply now for immediate consideration or call Vickie for a confidential discussion