Assistant Branch Manager Total Plumbing Supplies – (Part of IBMG) Location:Chard Full-Time | Alternate Saturdays Competitive Salary Excellent Benefits About Us Total Plumbing Supplies – Southeast (est. 2001) About Total Plumbing Supplies Founded in 2001, Total Plumbing Supplies delivers plumbing and heating products with customer service firmly at the core. Proudly part of Independent Builders Merchants Group (IBMG), we support professionals with trusted availability and advice. Due to continued growth and success, we have an exciting opportunity for an Assistant Branch Manager to join our team at our Chard Branch The Role As Assistant Branch Manager, you’ll support the day-to-day running of the branch. Working closely with the Branch Manager, you’ll help lead the team, drive sales, and deliver excellent customer service. This is a hands-on role combining leadership, sales, customer service, and operations. What You’ll Do Support customers at the trade counter & over the phone Help with loading and general branch duties Work with the Branch Manager to improve performance Supervise and motivate the team Support delivery of the branch sales plan Manage stock levels and replenishment Ensure safe and efficient daily operations (H&S) Deliver excellent customer service at all times Provide cover for the Branch Manager Support the branch with other duties as required ✅ What We’re Looking For Experience in a supervisory or management role Customer-focused mindset Strong organisation and admin skills Confident communicator Good sales awareness and negotiation skills Ability to build strong relationships Friendly, professional, team-focused approach ⏰ Working Hours Week 1 Monday–Friday: 07:00–17:00 Week 2 Monday to Friday 07:00-17:00 What We Offer Competitive salary Pension & paid holidays Bonus schemes Training & career development Staff discount on building materials Employee Assistance Programme Retail discounts (Perks Membership) Supportive team environment Apply Today Ready for your next step? Join Total Plumbing Supplies as an Assistant Branch Manager in Chard and help drive branch success.