Are you a strategic technology leader who can influence business direction, inspire teams, and elevate owner value across a diverse hotel portfolio? Do you thrive where business strategy, commercial performance and technology innovation intersect? IHG is looking for a Director of Product & Technology Business Partnering to shape and deliver the technology agenda for the UK & Northern Ireland division.
About The Role
As the trusted P&T partner to the BU Managing Director and Leadership Team, you will connect technology with business ambition—acting as both the voice of P&T in the region and the voice of the region back into P&T. You will lead strategy, drive alignment with hotel and owner communities, and champion the technology narrative across one of IHG’s most influential regions.
Strategic Leadership
* Influence divisional strategy, positioning technology as a driver of guest experience, performance and owner value.
* Align P&T with hotel and owner needs, ensuring clarity, advocacy and shared priorities.
* Gather insights to craft a compelling regional technology story and champion it across the business.
Business Partnering & Governance
* Serve as primary technology liaison to the IHG Owners Association and subcommittees.
* Translate business needs into clear technology requirements.
* Feed regional priorities into P&T governance, shaping the future roadmap.
Hotel & Owner Engagement
* Build strong relationships across hotels and ownership groups to drive adoption and advocacy.
* Lead the divisional Technology New Hotel Opening process.
* Champion continuous improvement of the IHG Technology Management Service.
Operational Excellence
* Oversee hotel technology managers, driving capability, consistency and performance.
* Maintain secure, compliant, standardised hotel technology (incl. PCI‑DSS & brand standards).
* Manage supplier performance to ensure excellence and ongoing improvement.
Leadership & People Development
* Lead and inspire experienced technology professionals.
* Foster a culture of collaboration, innovation and accountability.
Experience & Expertise
* Significant and proven experience within a similar technology role, within a global hospitality organisation.
* Proven experience in regional technology business partnering or similar leadership roles.
* Strong cross‑cultural background working across multiple countries, hotels, vendors and owners.
* Deep systems knowledge (PMS, CRS, POS, yield management and related platforms).
* Strong cross‑functional partnership and stakeholder influence skills.
* Exceptional communication, leadership and relationship building abilities.
* Bachelor’s degree required; Master’s preferred.
* Microsoft and/or Cisco certifications; ITIL v3 and/or PRINCE2 Foundation.
Ready to Lead the Future of Hotel Technology? If you’re energised by strategy, influence and business impact—and ready to make a region‑wide difference across hotels, owners and leadership teams—we’d love to hear from you.
This role will be based in Windsor for 3 days a week, with the other 2 days being worked remotely.
Apply today and help shape the future of IHG’s technology landscape across the UK & NI.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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