Description
Staff benefits include 15% Off all IKEA products.
MUST Able to work on rotating shifts and support retail operation peak periods on PH and Fri, Sat and Sun.
About the job
• To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
• Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
• Ensure that customers’ issues are handled efficiently and with empathy.
• Actively working towards fulfilling the four tasks of the store.
Your assignment
* My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
* I have the knowledge, confidence, and desire to make customer payment easy.
* I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escal an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
* Offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
* Use the till to accurately register products and register payment from customers according to given routines.
* Ensure our store is a safe and secure environment at all times for visitors and colleagues.
* Offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
* Use the till to accurately register products and register payment from customers according to given routines.
* Ensure our store is a safe and secure environment at all times for visitors and colleagues.
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