Continuity Manager
An exciting opportunity has arisen for a Continuity Manager to play a key role in supporting weekend operations within a fast-paced fresh produce environment. This role is critical in ensuring high service levels to customers and growers, maintaining stock integrity, and enabling efficient, cost-effective order fulfilment across multiple sites.
Reporting into the Head of Operations, the Continuity Manager will act as a central point of coordination over weekends, bringing together planning, data analysis, logistics insight and clear communication to ensure smooth operational continuity into the following week.
Key Responsibilities
1. Partner with commercial and operational teams to understand product positions, risks and opportunities ahead of weekend trading
2. Oversee daily orders to maintain optimal stock levels and fair customer service across all sites
3. Allocate orders to maximise packhouse and transport efficiency while minimising cost
4. Review and challenge grower forecasts and logistics plans to mitigate stock and residency risks
5. Coordinate inbound logistics information for imported product where required
6. Lead and contribute to weekend planning discussions, including scenario planning and risk mitigation
7. Provide clear, confident communication across multiple channels with internal and external stakeholders
8. Order & Performance Oversight
9. Support order allocation decisions in the best interests of the business
10. Remove blockers to ensure timely dispatch of orders
11. Maintain forward-looking demand and order tracking tools
12. Produce daily summaries covering stock positions, picks versus sales, and over/unders
13. Make data-driven recommendations to Sales, Operations and Commercial teams on order management and allocation
14. Oversee weekend additions of export and specialist orders, ensuring documentation is prepared accurately and on time
15. Ensure adherence to agreed service level and quality splits
Supply, Logistics & Efficiency
16. Maintain understanding of packhouse approvals, capabilities and capacities
17. Apply best-practice efficiency principles across seasons (e.g. pallet optimisation, load efficiencies, programming thresholds)
18. Support the delivery of tangible cost savings across packing and transport
19. Contribute to KPI tracking and continuous improvement of allocation and logistics efficiency
Skills & Experience
20. Strong analytical skills with confidence using Microsoft Excel
21. Proficient in Microsoft Word and Outlook
22. Highly organised, self-motivated and able to work independently
23. Excellent communication skills with the confidence to manage demanding stakeholders
24. Comfortable working to tight, time-critical deadlines
25. Able to balance autonomy with collaborative teamwork
This role would suit someone who thrives on responsibility, enjoys problem-solving in real time, and can bring clarity and structure to complex weekend operations.
26. FTC 1 Year
27. Must have a driving Licence
28. Wednesday through Sunday with one day in the office (Hertfordshire)
29. Salary circa £40K plus
6024IR