Job Title:
Lead Administrator / Service Coordinator
Location:
Dartford, Kent
Working Hours:
Monday to Friday, 8:00am – 5:00pm
Salary:
Up to £35,000 (DOE)
Benefits:
* 24 days holiday (excluding Bank Holidays)
* Company pension scheme
* Opportunity to work in a friendly and professional team environment
About the Role:
We are seeking a highly organized Lead Administrator / Service Coordinator to join our team in Dartford, Kent. This vital role ensures the smooth operation of our business, working closely with the Contracts Manager and Quantity Surveyor, while providing essential administrative support across the company.
Experience in the electrical or fire industry is preferred. The ideal candidate will be confident in managing engineer diaries, coordinating reactive and planned jobs, and maintaining strong client relationships.
Key Responsibilities:
* Coordinating diaries and daily schedules of field engineers
* Uploading job sheets and documentation to internal systems
* Liaising with clients regarding appointments, updates, and follow-ups
* Supporting the Contracts Manager and QS with administrative tasks
* Assisting with project tracking, job progress, and reporting
* Handling general office admin, calls, and email correspondence
* Occasional client visits to maintain strong working relationships
Requirements:
* Previous experience in a similar role (service coordination / admin)
* Industry experience in electrical or fire safety (preferred but not essential)
* Strong organizational and multitasking skills
* Good communication and interpersonal abilities
* Proficiency in Microsoft Office and general IT systems
* Team player with a proactive, can-do attitude
This is a great opportunity to join a growing business and be part of a close-knit team where your contribution will make a real difference. If you're a detail-oriented, motivated administrator looking for a long-term role, we'd love to hear from you.
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