Fraser Edwards Recruitment are currently recruiting for an experienced Working Supervisor on behalf of our client, operating within secure and high-compliance residential environments.
This is an excellent opportunity for a credible, hands-on Supervisor with strong technical knowledge who is confident leading from the front in occupied domestic properties.
The Role:
As a Working Supervisor, you will oversee day-to-day responsive maintenance operations across occupied residential properties. This is a hands-on role requiring you to balance supervisory responsibilities with active technical involvement on-site.
You will ensure works are delivered safely, efficiently, and right-first-time — maintaining high standards of quality, compliance, and resident satisfaction within KPI-driven environments.
Key Responsibilities:
* Supervise and support operatives carrying out responsive repairs and maintenance
* Undertake hands-on works where required
* Manage urgent repairs, follow-on works, and in-day replanning
* Ensure full compliance with Health & Safety legislation and safe systems of work
* Monitor performance against KPIs, quality standards, and SLAs
* Liaise professionally with residents and stakeholders in occupied properties
* Use CAFM/job management systems (e.g. Maximo, Optimise) to manage workflow
* Ensure works are completed to contractual and compliance standards, particularly within secure estates
Hours of Work:
* 40 hours per week, Monday to Friday
Essential Requirements:
* SSSTS (minimum) – SMSTS desirable
* Valid CSCS Supervisor Card
* Recognised trade qualification (City & Guilds or NVQ Level 2 or 3)
* Proven experience as a Working Supervisor / Working Foreman within responsive maintenance
* Experience working in occupied residential properties
* Strong understanding of Health & Safety legislation
* Experience within KPI-driven environments
* Ability to use CAFM/job management systems and standard IT tools
* Full UK Driving Licence
* Eligible for, or currently holding, Security Clearance (SC)
Highly Desirable
* Experience working on MOD, social housing, local authority, or government contracts
* Multi-trade background with strong diagnostic ability
* Experience working in secure or high-compliance estates