We are seeking an energetic and motivated Registered Manager to oversee the day-to-day operations of our Domiciliary Care and Supported Living services. The successful candidate will ensure full compliance with CQC regulations and company policies, while maintaining the highest standards of care delivery. You will lead, support, and inspire a dedicated team of Service Managers, Care Coordinators, Team Leaders, and Support Staff to deliver person-centred, high-quality care. This role requires a proactive leader with excellent communication, organisational, and people-management skills, committed to promoting a culture of excellence, compassion, and continuous improvement. Key Responsibilities Ensure the service operates in full compliance with CQC regulations, Health & Social Care Act 2008, and local authority contracts. Provide strong leadership and management to staff, promoting a positive, open, and inclusive culture. Oversee recruitment, training, supervision, and appraisal of staff to maintain a competent and motivated workforce. Ensure care plans and risk assessments are person-centred, regularly reviewed, and effectively implemented. Monitor and improve the quality and safety of care delivery through audits, feedback, and continuous improvement initiatives. Investigate and respond to complaints, incidents, and safeguarding concerns in line with company procedures. Build and maintain effective relationships with service users, families, local authorities, and external professionals. Lead CQC inspections and ensure ongoing compliance with Key Lines of Enquiry (KLOEs). Contribute to strategic development and business growth within the Gloucester area. Qualifications and Experience Essential: Minimum 2 years experience as a Registered Manager or Deputy Manager within health and social care. Level 5 Diploma in Leadership for Health and Social Care (or equivalent). Proven experience managing domiciliary or supported living services. Excellent knowledge of CQC standards and regulatory frameworks. Strong leadership, communication, and organisational skills. Experience in supervising staff, managing rotas, and ensuring service continuity. Good IT skills and familiarity with digital care systems. Desirable: Experience supporting individuals with learning disabilities, mental health needs, or complex care requirements. Driver with access to own vehicle. Experience working within a fast-paced, growing organisation.