Red Recruitment is recruiting a Contact Centre Trainer in Banbury to join our client, a specialist business process outsourcing and customer experience company. They provide tailored solutions in people, technology, and AI, supporting some of the world's biggest brands.
As a Contact Centre Trainer you will be delivering a variety of contact centre training courses whilst working with the leadership team to design and deliver in house training.
The salary for this position is £30,000 per annum.
Package for a Contact Centre Trainer:
* Salary: £30,000 per annum
* Hours: Monday - Friday, full-time (depending on the campaign, you may have to work weekend shifts)
* Contract Type: Temporary
* Location: Banbury
Key Responsibilities of a Contact Centre Trainer:
* Delivering training to new contact centre workers
* Designing, creating and implementing new training courses and materials
* Providing support to any team members who need assistance or a course refresher
* Ensuring all new workers have received all the knowledge and tools they need to do well in their role
Key Skills and Experience of a Contact Centre Trainer:
* Previous experience as a Trainer is preferred
* Ideally, you will have had experience working in a Contact Centre
* You will be required to work in a fast-paced environment and be able to create bespoke training for a number of campaigns
* You will be required to work both individually and as part of a team
This is a fantastic opportunity for an experienced Trainer to join an exciting and fast-paced business. If you are interested, please apply or call our office (phone number removed) and ask to speak to Jess Colwill, we look forward to speaking with you!
Red Recruitment (Business)