Customer Service Advisor
Outskirts of Shoreham | On-site Parking | £29,000
Are you an experienced Customer Service Advisor looking for a new opportunity in the area? We are recruiting for a professional and customer-focused individual to join a growing team based on the outskirts of Shoreham.
⚠️ Due to the location, you must be able to drive - on-site parking is available.
The Role
As a Customer Service Advisor, you will play a key role in delivering exceptional service while managing a variety of customer interactions. This is a varied position combining customer support, administration and problem solving.
Key Responsibilities
Handling customer enquiries via phone and email
Managing and resolving customer complaints with professionalism and empathy
Conducting investigations into customer issues and providing clear outcomes
Completing accurate administration and maintaining detailed records
Carrying out follow ups to ensure customer satisfaction and resolution
Working collaboratively with internal teams to resolve complex queriesAbout You
Previous experience in customer service, call centre or office support roles
Strong communication and problem-solving skills
Ability to handle complaints and situations confidently
Highly organised with excellent attention to detail
A driver with access to a vehicle due to locationWhat's on Offer
Salary of £29,000
On-site parking
Supportive and friendly team environment
Opportunity to develop within a growing businessOffice Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.
Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed).
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website