Job Description
Tenant Liaison Officer - Grimsby - Housing / Property sector
Your new companyA leading construction and repairs and maintenance business is seeking an experienced Tenant Liaison Officer to join the team from Mid-August until March 26.Working hours are Monday to Friday, 8am-4.30pm. This is predominantly a site-based role, with occasional travel to sites as and when required.
Your new roleAs a Liaison Officer, you'll report to the Site Manager and work within the Site Teams, to support the delivery of various planned programmes across the property portfolio. You will be the central point of contact for residents, providing clear and accurate communications regarding the works happening in their properties. Your responsibilities will include:
* Building and maintaining positive relationships
* Contacting residents - via phone & email
* Developing tailored support plans
* Conducting pre-works home visits, assisting with the moving and storage of possessions
* Keeping residents informed throughout the works
* Undertaking customer satisfaction surveys, supporting resident complaints
* Completing administration duties
What you'll need to succeed
You'll have previous experience in an office-based customer service/administration position within the construction, housing or property sectors. Experience speaking to residents/homeowners/tenants is ideal. You'll also have excellent time management and organisational skills, strong IT literacy and a full UK driving licence (essential!!). You will live within a commutable distance of Grimsby.
What you'll get in return
You'll receive an hourly rate of up to £17.00ph PAYE or Umbrella plus 28 days holiday. Working hours are Monday to Friday, 8am to 4.30pm. Free parking is available on site.Weekly pay.Long-term work.What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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