A leading technology company in the UK is seeking a 2nd Line Service Desk Engineer to provide technical support within educational environments. This full-time role offers a salary up to £30,000 per annum. The ideal candidate will have a background in Managed Service Providers and experience in schools, colleges, or universities. Responsibilities include managing tickets, resolving escalated issues, and maintaining IT infrastructure across multiple sites. Excellent communication and customer service skills are essential. #J-18808-Ljbffr