Senior Temporary Accommodation Housing Officer - Newham Council (via Adecco)
Adecco are recruiting for a Senior Temporary Accommodation Housing Officer to join Newham Council.
Type: Temporary
Pay: £325 per day Umbrella
Location: Newham Dockside
Hours: Full time, Monday - Friday
Working arrangements: Hybrid, 3 days per week office based
Role Overview
Interim Senior Temporary Accommodation (TA) Housing Officer role focused on managing high-cost and complex cases, supporting move-on activity, and driving cost reduction within Temporary Accommodation services.
Key Requirements
Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households.
Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs.
Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways.
Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents.
Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA.
Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts.
Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision.
Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required.
Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers.
Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies.
Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households.
Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment.
Additional Responsibilities
Provide day-to-day guidance and informal supervision to TA Housing Officers, supporting quality, consistency, and pace of delivery.
Act as a lead on complex or high-cost cases, supporting problem-solving, decision-making, and escalation where required.
Apply Now
If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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