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Client services manager / account manager

Leicester
Client services manager
Posted: 4h ago
Offer description

Thorn Baker Industrial Recruitment are looking for an experienced client facing (internal only) Client Services Manager / Account Manager, with strong project management skills, looking for their next career move We are looking for someone who has worked in a similar type of role, ideally from a POS background but needs to be from a manufacturing type company The Job: You will be working in their client services department Your role will involve delivering outstanding customer service through excellent communication and attention to detail, to demanding clients, in a fast paced environment. The role heavily involves internal project management and administration of up to 30 projects at any one time, with an average of 15-20. The ideal candidate will have experience in managing this type of workload On a daily basis, you will be required to manage new client briefs, understand them and prepare them, to be presented into the business for processing through various departments. You will usually be handling multiple briefs at various stages of the estimating, development, manufacturing and despatch phases, whilst at the same time keeping your clients fully informed of the progress of their projects. You will be involved in all aspects of the project management cycle, from start to finish. Working Monday to Friday 8am-5pm with a 4pm finish on a Friday Salary is negotiable, depending on your experience Candidate specification: Need to have experience in a manufacturing type industry - ideally POS or POP but the right attitude is required Have good interpersonal skills. Have excellent time management / multi-tasking skills / able to prioritise effectively Have excellent reporting skills. Have excellent IT skills (MS Office). Be adaptable as things can change at any time Be comfortable building and maintaining effective client and internal relationships. Have exemplary levels of attention to detail. Have strong written and verbal communication skills. Be target driven with an ability to work independently and efficiently. Be methodical, precise and be able to maintain accurate record systems and report accordingly. Good numeracy skills For further information, please call our office on or email: If this position is not the one for you, we have more great roles on our jobs page, why not take a look here: https:// LEC03

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