Overview
Be Yourself – Be a Bold Team Player – Be Leonardo
As a Receptionist you’ll be a face of the hotel, bringing a warm and friendly personality to work every day. You’ll be stepping into a busy role as part of a vibrant team, serving as the ambassador for the hotel as the first person guests meet. You’ll be managing all aspects of check-in and check-out while offering guests the real 5-star treatment.
Responsibilities
* Act as the first point of contact for guests, providing a welcoming and courteous experience at all times.
* Manage check-in and check-out processes efficiently and accurately.
* Offer guests local recommendations and guidance to ensure a great stay in the city.
What You’ll Need / Ideal Receptionist
* Be yourself and bring passion to make a difference with new ideas.
* Be courteous to guests and colleagues at all times.
* Use your knowledge to assist guests with recommendations and information.
* Demonstrate strong organizational skills.
* Be dependable and provide a reassuring presence for guests.
Perks and Benefits
* Special rates on Leonardo Hotel rooms across the UK & Europe.
* Company-wide recognition scheme with vouchers for high street shops.
* Meals at work.
* Talent referral scheme with a bonus for successful referrals.
* Regular social events and celebrations, including Thank You Week and Employee Awards.
* Access to the Company Pension Scheme, Life Assurance, and Wellbeing Support.
* Ongoing job-related training with clear paths for progression.
About Leonardo Hotels
Built on decades of hotelier know-how, Leonardo Hotels operates over 270 hotels across the United Kingdom and Europe. The group includes more than 55 hotels across the UK & Ireland and is part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. Leonardo Hotels places a strong emphasis on career development and values personalities who are Consistent, Friendly, Genuine, Positive and Willing.
At Leonardo Hotels each team member is valued and respected for who you are. Careers involve customer interaction, variety, and a fun, friendly working environment. The group hosts activities such as summer barbecues, Christmas parties, Thank You Week, and birthday celebrations. Employee benefits include discounts on overnight stays and rewards via the Leo Points system (vouchers or a day off).
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