Senior Operations Coordinator
Manchester | Hybrid
£40,000 + Benefits
Are you an experienced freight forwarding professional looking to take the next step in your career? We are working with a growing logistics organisation seeking a Senior Operations Coordinator to support multimodal operations across multiple UK regions.
This is a fantastic opportunity to join a collaborative and fast-paced environment where you'll play a key role in delivering operational excellence and exceptional customer service.
What will the role involve?
As Senior Operations Coordinator, you will be responsible for managing end-to-end freight forwarding operations across air, sea and road, ensuring a seamless service for customers.
Key responsibilities include:
* Managing full multimodal import and export operations
* Handling customs clearance processes in line with regulations
* Raising and processing sales and purchase invoices
* Acting as a key point of contact for customer and supplier queries
* Supporting client meetings (virtual and in-person where required)
* Building strong relationships with suppliers to secure competitive pricing
* Preparing accurate quotations and tenders within set timeframes
* Providing operational data to support business reporting and analytics
* Ensuring all activities align with company compliance and service level agreements
What are we looking for?
* Minimum 3 years' experience in freight forwarding (multimodal essential)
* Strong customs knowledge (import & export)
* Experience using Cargowise (advanced level preferred)
* Excellent communication and stakeholder management skills
* Highly organised with the ability to prioritise in a fast-paced environment
* A proactive, agile approach with strong attention to detail
Why apply?
* Opportunity to work across multiple regions and clients
* Exposure to a broad range of logistics operations
* Supportive leadership with structured training and development reviews
* Collaborative culture focused on continuous improvement and wellbeing
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