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Implementation consultant

Leeds
Permanent
The Simpro Group Pty Ltd
Implementation consultant
€40,000 a year
Posted: 26 January
Offer description

Here are some links that might be of assistance:Google Chrome:Mozilla Firefox:Safari:Microsoft Edge:Implementation Consultant page is loaded## Implementation Consultantlocations: Leeds Officetime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR101702**Job Context**As an Implementation Consultant, you will play a key role in ensuring the successful onboarding of new and existing customers onto the Simpro Group suite of products. You will deliver consistent, high-quality implementations and training, helping customers adopt the platform effectively and achieve maximum value. You will optimise the implementation journey by following and continuously improving established processes, leveraging our CRM (Salesforce) to accurately document activity and communication. Working closely with customers, you will consult to understand their business needs, strategically plan implementations and deliver both onsite and virtual training tailored to those needs. You will also conduct post-implementation reviews to ensure systems are fully optimised and customers are satisfied and confident in their use of Simpro Group products. Location: Leeds LS15, on-site.**What You’ll Do*** Work with new clients to understand their business requirements.* Help the customer to customise and configure the product to meet their specific goals.* Conduct on-site and remote consultancy sessions and training for end-users.* Support users with their initial use of the product.* Follow and adapt implementation plans.* Conduct post-implementation support to ensure system confidence and customer satisfaction.**What You’ll Bring*** Full UK Driving Licence and own vehicle.* Excellent training delivery skills, with an ability to tailor methods to suit different needs.* Experience in implementing software systems.* Understanding of business processes and workflows.* A professional and consultative approach.* The ability to prioritise, meet deadlines and deliver rapid outcomes.* Confidence to adapt and learn new programs, and systems.* Knowledge of accounting packages such as Sage, Xero, QuickBooks.* Knowledge of or experience in the trades.**What We Can Offer You*** A generous annual leave entitlement plus a personal leave entitlement* Private Health Insurance* Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)* Life Insurance* Company pension scheme, with an uncapped 5% employer contribution* Generous Parental Leave Program* Paid Volunteer Leave Days* Public Holiday Exchange Scheme* Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'!* Talent Referral Programme – get rewarded for referring a friend to join our team!* Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment* Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech* A discounts and cash back scheme* Casual dress and relaxed office environment* Opportunities for career progression and development* Diverse training & internal networking opportunities across all of our product lines* Service recognition awards* to find out more about working at Simpro Group!**Our Core Values****We Are One Team****We Are Customer Centric** **We Are Growth Minded** **We Are Accountable** **We Celebrate Success**Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resumer.*Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.* #J-18808-Ljbffr

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