The Role
This is an exciting opportunity to join Telford & Wrekin Council’s Care Provider Quality Assurance Team.
This is an extremely varied role that will require you to work reactively and proactively to ensure the quality of the social care services we purchase meet the contract requirements.
You will undertake quality assurance for services delivering care to vulnerable children and adults
Balancing a number of factors in order to make decisions on the welfare and safety of vulnerable people, you will be a resilient, self-motivated individual with attention to detail and will use your organisational and inter-personal skills and knowledge of social care provider services. Working independently you will address challenging and complex issues in external service provision and negotiate with, and manage providers to ensure providers deliver both best value for money and effective services. The role also involves collating data in relation to provision of services for children and young people so accuracy of data is key. Your understanding of the Council’s cost challenges, operating processes and legislation around both adults and children’s social care to ensure our providers are supporting them to meet their outcomes and enabling them to live well and thrive. Focusing on continuous improvement methodologies you will work closely with Social Care teams, commissioners, partners and wider Council teams to ensure commissioned services are fit for purpose and meet people’s needs.
Key requirements
As a resilient, outcomes driven team player, your excellent communication skills will be invaluable to ensure that the commissioned services meet quality standards.In addition, Council Colleagues and key stakeholders will look to you as a reliable informative member of the team who can organise themselves well.
Interviews will be in person.
** It is essential that your personal statement shows how your experience and personal skills meet the person specification and explaining why you are the best candidate for this post. **
For more information about the role please contact stacey.norwood@telford.gov.uk
Please click on the links below to view the job description and person specification.
At Telford & Wrekin Council, we know that having a diverse workforce is key to providing the best possible services to our community.We celebrate having a diverse and inclusive culture where people are able to be themselves at work, and everyone has a voice.
Posts working with children or vulnerable groups will be subject to an appropriate criminal records check.It is an offence to apply for a role that involves engaging in regulated activity with children and adults in vulnerable circumstances if you are barred from working with one or both of these groups.
We value our employees and offer staff rewards and plenty of opportunities for personal development and career progression including:
* Competitive rates of pay
* Automatic access to a secure, flexible and tax efficient Local Government Pension Scheme
* Staff benefits and discounts including salary sacrifice schemes
* Free on-site parking
* Generous leave entitlement (24 days rising to 32 days) plus 8 bank holidays and an additional concessionary day
* Free access to our employee assistance programme and confidential counselling
* Flexible and mobile working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home – our approach is to promote greater level of flexible working around personal and family commitments
Find out further information about working at Telford & Wrekin Council including our full list ofbenefits.
ACV templateis available if you do not already have a CV.
Please note that Telford & Wrekin Council do not hold a sponsorship licence for visas.
Attached documents
Job Description and Person Specification
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