Job Summary
As the Digital Technician you will join the Digital Operations Maintenance team, ensuring the reliability, performance, and visual quality of digital advertising assets across large and small format sites. Your role will focus on prolonging asset life through scheduled preventive maintenance, fault resolution, and cleaning.
What You’ll Be Doing
Maintenance & Fault Resolution
* Respond to callouts for digital asset faults, ensuring clear communication and timely resolution.
* Conduct planned preventive maintenance and assist with site quality checks.
* Report damage promptly and accurately.
* Ensure correct tools, equipment, and parts are taken to site and maintained in good order.
Operational Standards
* Maintain tools, PPE, and vehicle cleaning equipment to high standards.
* Adhere to safe systems of work and health & safety guidelines.
* Manage van stock and spare parts, following booking and stock procedures.
* Complete daily worksheets, requisitions, and vehicle documentation accurately.
* Coordinate vehicle servicing with the transport team.
* Liaise with Operations Managers on site‑related issues.
* Support other duties as required by the line manager.
Working Practices
* Ensure all operational practices comply with current regulations.
* Stay informed on industry developments to support JCDecaux’s leadership in DOOH.
Reporting & Documentation
* Capture operational data, produce reports, and maintain accurate documentation.
Technical Skills
* Previous troubleshooting experience, mechanical, electrical, or both.
* Previous basic electrical work experience.
* Familiar with digital screens, IT systems, and Microsoft Office tools.
* Competent with laptops, smartphones, and mobile devices.
* Understanding of WAN/LAN networks, cellular connectivity, and ADSL routers.
* Mechanical aptitude and readiness for Network Rail training (provided).
* IPAF & PASMA certification and MEWP experience (desirable but not essential).
Operational Readiness
* Clean UK driving licence.
* Comfortable with lifting duties and working at height.
* Comfortable working outdoors in all weather conditions.
* Responsible for van stock, spare parts, and equipment upkeep.
Personal Attributes
* Professional, well‑presented (PPE provided) and a confident communicator.
* Proactive, solutions‑focused, and calm under pressure.
* Organised, adaptable, and self‑motivated.
About Us
We believe in building a diverse and inclusive culture and a positive employee experience. We are One Team and put customer first, always seeking to solve their problems. We foster a Test & Learn mindset, empowering employees to grow and embrace change. Our culture is built on caring, commitment, and doing the right thing the right way.
We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.
Benefits
We offer a company van or travel allowance, mobile phone, PPE, and all equipment required for the role. Training is provided, including job‑specific training and external qualifications such as HGV, forklift and electrical certifications. Bonus: 8.33%.
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