Aftersales Advisor
Location: Milton Keynes
Hours: Monday to Friday 8.00am to 6:00pm
Salary: £28,000
An excellent opportunity has now arisen for an Aftersales Advisor to join our client’s successful company.
Responsibilities:
Managing customer interactions and services
Responsibility for communication between the customer and the workshop
Responsible for scheduling appointments
Scheduling appointments, coordinating with mechanics and technicians and managing service workflows.
Addressing customer concerns, resolving complaints, and finding solutions to ensure customer satisfaction.
Accurately documenting and updating customer records
What we would like from you:
Previous experience in a customer service role is essential.
Strong communication and interpersonal skills.
Excellent organisational and time management abilities.
Ability to work well both independently and as part of a team.
Strong problem solving skills and the ability to handle difficult situations with professionalism.
A positive and proactive attitude towards work and customer service.
Advantageous:
Previous experience in aftersales
If you are interested in this role, please apply below with your most recent CV or call Jo on (phone number removed).
MKTEMP
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Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
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