Reception & Front Desk Greet and assist visitors, parents, staff, and students warmly and professionally. Operate switchboard, manage main email inbox, and handle general inquiries. Manage visitor sign-in/out, ensuring security and adherence to safeguarding protocols. Maintain a tidy, positive, and welcoming reception area. Student & Attendance Update school MIS (e.g., SIMS) with admissions, pupil data, and documents. Manage pupil attendance records, making first-day absence calls to parents. Process late arrivals and early departures. Assist with pupil medication administration and care plans (if applicable). Administrative Support General clerical duties: filing, photocopying, word processing, data entry. Manage incoming/outgoing post and deliveries. Assist with school communications (mail merges, proofreading, distributing info). Maintain school diaries, event calendars, and produce lists/reports as needed. Prepare meeting agendas, take minutes, and distribute them. Safeguarding & Compliance Strict adherence to school policies, especially child protection, data protection (GDPR), and health & safety. Report any concerns immediately. General Duties Support other office staff and undertake other duties as directed by SLT/Bursar. Help prepare for events (e.g., open days, parent evenings). Essential Skills & Qualities Excellent communication (written/verbal) and interpersonal skills. Highly organized, able to multitask and prioritize. Proactive, flexible, and "can-do" attitude. Discretion and ability to handle confidential information. Proficiency with school software (SIMS), Microsoft Office, and general IT. Awareness of safeguarding and data protection laws. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.