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As a Nirvana Spa Housekeeping Shift Leader, you will oversee and be responsible for ensuring the Housekeeping Team maintains excellent standards of cleanliness in all areas at Nirvana Spa and Nirvana Fitness.
What you’ll do:
Key responsibilities of this role include:
1. Ensure the team on shift delivers an outstanding guest experience and creates a wow factor of cleanliness.
2. Coordinate the shift by organizing, directing, and allocating roles as needed to all Housekeeping team members. Ensure smooth shift operations and all areas of housekeeping are covered and cleaned.
3. Proactively coordinate team performance, with accountability for all areas/issues during the shift.
4. Complete daily spot checks in all aspects of Housekeeping, provide feedback, address and re-train where appropriate, and highlight ongoing performance issues to management.
5. Promote a good health & safety culture during each shift.
6. Handle staff issues confidently as they arise and communicate issues to management.
7. Assist in training new employees and work with the Housekeeping Management Team to lead by example.
8. Promote high morale within the team by maintaining a positive attitude.
9. Contribute to the development of the department with proactive and innovative ideas.
10. Lead by example at all times, ensuring consistent and excellent standards of cleanliness.
Who you’ll be:
The successful applicant will demonstrate:
* Organization and proactivity
* Confidence in handling difficult situations, maturity, and discretion
* Enthusiasm and dedication on each shift
* A positive work ethic
* Excellent attention to detail
* Well-presented, personable, with a pleasant demeanor and a willingness to assist guests
* Responsibility and trustworthiness
What we’ll offer you:
We offer an attractive benefits package, including:
* Life Assurance (4 X Annual Salary)
* Medical Cash plan through Medicash *
* Contributory Company Pension Scheme
* Membership to Nirvana Fitness
* Discounts on selected products
* Company sick pay *
* Free on-site parking
* Company uniform provided
(* upon successful completion of probation period)
Nirvana Spa and Leisure Ltd is committed to equal opportunities. We ensure fair treatment for all applicants and employees regardless of race, color, nationality, ethnicity, sex, marital status, sexual orientation, disability, political opinion, age, religion, or belief. Our policies promote merit-based assessments and non-discrimination throughout recruitment, employment, and promotion processes.
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