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Knowledge management analyst

Newcastle Upon Tyne (Tyne and Wear)
Baker Hughes
Management analyst
Posted: 26 May
Offer description

Are you passionate about building a strong foundation in engineering design and technology?

Do you enjoy learning from experienced engineers while contributing to real‑world oilfield engineering solutions?

Join our team

Baker Hughes is a global energy‑technology company operating in over 120 countries. We deliver innovative solutions that make energy safer, cleaner, and more efficient. Our engineering teams play a vital role in designing and delivering oilfield subsurface components, systems, and control equipment that enable reliable energy production worldwide.

Partner the best

The will assist with the implementation and maintenance of processes and controls for Knowledge Management in SharePoint; they will provide management and curation of library documentation; they will make use of the large volume of data which is generated by the business in various forms and on different platforms; they will create systems and document processes for understanding patterns and trends in that data; they will help to establish a repository of training materials on FPS products and services which may be used either internally or externally.

Data being analyzed may include test / qualification results, vendor certification data, production quality control data and design documentation. The KM analyst will use the analyzed data to identify and present opportunities for product quality or performance improvements, areas where risks or product costs may be reduced, and providing basis to the business for optimized future qualification scopes.

As a Knowledge Management Analyst, you will be responsible for:

1. Provision of analysis, Power BI and Power Apps solutions to meet business and Knowledge Management requirements
2. Maintain and enhance the functionality and structure of the technical Library, uploading documents into the library and tagging them with defined metadata
3. Curating, developing and promoting the use of the business taxonomy in SharePoint
4. Ensuring data is maintained and only shared within a secure environment, with access restrictions applied
5. Provision of SharePoint site pages, lists, Work Areas, communities, and libraries featuring Power Automate Flows, custom views, apps and custom web parts as necessary
6. Working with subject matter experts to ensure site pages and documents in the Technical Library are kept up-to-date with accurate and curated information, tagged with appropriate metadata, including publication of documents
7. Assisting in the promotion of knowledge capture and sharing within the Engineering function, and to the wider business
8. Clearly identify and communicate best practice to employees, highlighting where SharePoint is most suitable as a platform and, alternatively, where other corporate systems are more appropriate (OneDrive, TeamCenter, etc.)
9. Applying the Baker Hughes legal imperatives with respect to intellectual property, export control, and document confidentiality classifications, driving clear, accurate and consistent use across the platform
10. Working with Product Management, IP, and Communications teams on the technical publications process, for development, approval and submission of technical papers and presentations to conferences.

Fuel your passion

To be successful in this role, you should have:

11. Have a Bachelors degree in a relevant field (preferably in Engineering or computer science) or a minimum five years of experience in a relevant similar position
12. Bring the ability to develop solutions using MS Power Automate, Power BI and other Power Apps
13. Present excellent working knowledge of MS SharePoint
14. Demonstrate proficiency with MS Office 365
15. Have strong verbal and written communication and interpersonal skills
16. Optionally be able to define database system criteria; a capability for database construction and maintenance would be desirable
17. Strongly show an attitude of delivering for customers
18. Exemplify eagerness for development and learning, to explore and promote opportunities for Knowledge Management across Baker Hughes
19. Be fluent in English and an aptitude or ability in Portuguese (for liaising with colleagues in Brazil) would be advantageous.

Work in a way that works for you

We recognize that everyone is different and that the way people deliver their best work can vary. This role supports flexible working arrangements aligned with business and operational requirements.

20. 4 days from office
21. 1 day from home ( remote )

Working with us

Our people are at the heart of what we do at Baker Hughes. We are committed to creating an inclusive and collaborative environment where employees are supported, developed, and empowered to grow their careers.

Working for you

For more than a century, Baker Hughes has led the way in energy innovation. We continue to invest in our people and reward those who embrace learning, deliver value, and drive continuous improvement.

The Good Stuff

Join us and enjoy:

22. Contemporary work‑life balance policies and wellbeing programs
23. Comprehensive private medical care options
24. Life insurance and disability coverage
25. Tailored financial programs
26. Additional elected or voluntary benefits
The Baker Hughes internal title for this role is: Engineering Experienced Professional - Technology Support

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