Customer Service Advisor
Location: Dinnington
Schedule: Monday - Friday, Full time, Permanent
Company: Churches Fire Ltd is an industry-leading Fire Security business experiencing rapid growth. We have a proven track record of providing excellent opportunities to candidates across the country.
We are expanding our customer service teams and are seeking passionate individuals committed to driving excellence. Join us as a Customer Service Advisor, where you will receive structured training and ongoing support!
Job Description
* Respond to customer inquiries via phone and email
* Handle inbound calls in a fast-paced environment
* Assist customers with various queries and aim to resolve issues on the first contact
* Maintain accurate customer records and document all interactions
* Collaborate with other departments to resolve customer issues promptly
* Ensure customer satisfaction through positive and professional interactions
* Coordinate with engineers when necessary
* Stay updated with product knowledge, regulations, and company policies
Apply now or contact the Recruitment Team at 03330112328 or email recruitment@churchesfire.com
Churches Fire and Security encourages applications from all community sectors regardless of cultural background, ethnicity, gender identity, sexual orientation, sex, or disability. We assess applications based solely on skills. We value the diverse perspectives and experiences that individuals from various backgrounds bring to the workplace. We welcome applications from service personnel or veterans, are proud signatories to the Armed Forces Covenant, and recognize that many roles may be suitable for individuals with MOD backgrounds.
#J-18808-Ljbffr