The administrator will provide administrative and operational support to the Client. Looking after the use of Commercial Vehicles and Materials Handling Equipment. Knowledge, Skills, Qualifications, and Experience Required Essential * Good telephone and customer service skills * Strong communication skills * Analytical skills and attention to detail * Ability to work on their own initiative, as well as being a team player * Organizational skills and the ability to prioritize workload * Flexible with the ability to deal with high volumes * PC literate – MS Office to include Word / Teams / Outlook 365 and excellent Excel skills (pivot tables / vlookup skills / macros) * Good literacy and numeracy skills * Understanding the importance of handling confidential information Desirable * Some experience of Fleet/Transport operations Key Results Areas You will be required to: * Assist in the production of fleet Key Performance Indicators and understand how to potentially positively affect outcomes/results * Achieve statutory compliance relevant to your specific area of responsibility * Raise Purchase Orders, within approved limits, and highlight related queries with suppliers and senior team members * Accurately maintain the Fleet database and all other relevant electronic records * Manage enquiries from our ‘customers’ and seek adequate resolutions, where problems exist * Follow functional procedures accurately and identify improvement opportunities This list is not exclusive - other reasonable duties and projects may be assigned from time to time. Communication and Working Relationships Internal: Branch Managers/Supervisors Area Directors Regional Fleet Engineers Fleet Manager External: Vehicle/MHE Repairers Leasing/Rental Partners