Job Summary
Join Elysium Healthcare as the Estates Help Desk Administrator & Coordinator. Provide comprehensive administrative and system support to the Estates department, ensuring accurate records, efficient information flow, and compliance with operational and financial processes.
Responsibilities
* Provide day‑to‑day administrative support to the Estates team and help desk function.
* Maintain and update the CAFM (Computer Aided Facilities Management) system, including logging jobs, updating status reports, and maintaining accurate PPM (Planned Preventative Maintenance) schedules.
* Process and track invoices on the Unit4 system, ensuring timely and accurate submission, coding, and approval.
* Produce, update, and maintain spreadsheets and Word documents to support estates operations, compliance tracking, and reporting.
* Respond to and resolve queries from Elysium sites, escalating issues where appropriate to Estates management.
* Support the management team with data entry, document control, and report generation to ensure accurate performance and audit records.
* Coordinate communication with internal teams and external contractors to ensure efficient maintenance scheduling and task completion.
* Contribute to continuous improvement within the Estates function by identifying process efficiencies and supporting implementation.
* Provide general administrative cover and support to the wider Estates function as required.
Qualifications
* Previous experience working at a help desk and within an estates department.
* Experience using CAFM systems.
* Experience using ERP systems such as Unit4.
* Experience working in a multi‑sited organisation, with estate support requests coming from various departments and staff.
* Strong administrative background, ideally within Estates, Facilities, or a similar operational environment.
* Proficiency in Microsoft Office (Excel, Word, Outlook).
* Excellent attention to detail and accuracy in data entry and document management.
* Strong organisational and time‑management skills with the ability to handle multiple priorities.
* Clear and professional communication skills, both written and verbal.
* Knowledge of the estates functions and the healthcare sector.
Benefits
* Annual base salary of £28,000 to £30,000 a year (permanent, full‑time).
* The equivalent of 33 days annual leave (including bank holidays) – plus a birthday off and the option to buy additional annual leave.
* Career development and training to help you achieve your professional goals.
* Access to the Rewards & Benefits platform Ely‑Vate.
* Well‑being support and activities to help you maintain a healthy work‑life balance.
* Access to a Blue Light Card for exclusive offers and discounts.
* Life assurance for peace of mind.
* Instant access to earned wages (Stream) and financial well‑being support.
* 24/7 GP service and second medical opinion.
* Enhanced maternity package.
* Pension contribution.
* On‑site free parking.
About Elysium Healthcare
Elysium Healthcare employs over 8,000 staff across more than 80 services in England and Wales. The organisation is part of Ramsay Health Care’s global network, focusing on safety, inclusion and quality care.
Legal and EEO Statement
Elysium Healthcare is a Disability Confident employer and requires all staff to understand safeguarding responsibilities. All candidates will undergo a DBS disclosure check.
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