Application Scientist / Support Engineer – Gas Analysis
May Suit Recent Graduate
Hybrid working 4 days site / 1 day offsite
We are looking for an Application Scientist / Support Engineer to join our growing Gas Analysis team, providing global technical and commercial support across a wide range of industries. You’ll be working with cutting-edge technologies including Gas Chromatographs, Process Gas Analysers, and Laser Analysers, supporting customers across sectors such as natural gas, refining, power, chemicals, food & beverage, and life sciences.
The Role
In this customer-facing role, you’ll work closely with our global sales teams and customers, acting as a technical expert throughout the full product lifecycle. You’ll help configure solutions, answer complex technical queries, support pre-sales activity, and provide training and advice to ensure customers get the right solutions for their applications.
Key Responsibilities
* Support sales teams with pre-sales technical input and customer discussions.
* Provide in-depth product knowledge on gas analysis equipment and technologies.
* Deliver training to sales offices and partners on product features, application selection, and pricing.
* Collaborate with sales offices to configure tailored solutions for customer applications.
* Stay up to date with market trends, competitor products, and industry regulations to support product positioning and sales success.
* Maintain high standards of customer care in line with company values.
What You’ll Need
* Degree in Engineering, Chemistry or related scientific discipline.
* Solid understanding of gas analysis principles and measurement technologies.
* Excellent communication skills, able to explain technical concepts to non-technical audiences.
* Strong problem-solving mindset and attention to detail.
* Proficient with Microsoft Office; CRM knowledge a plus.
* Ability to thrive in a fast-paced, customer-focused environment.
Preferred (but not essential)
* 2-3 years’ experience in technical or sales support roles, ideally within gas analysis or instrumentation.
* Hands-on experience with gas analysis equipment.
* Knowledge of spectroscopic techniques (IR, UV-Vis), sampling systems, and relevant safety standards (ISO, ATEX).
* Familiarity with process gas measurement conditions and sample handling.
Location
UK-based role supporting a global customer base.
If you're technically strong, commercially aware, and motivated by providing outstanding customer support, we’d love to hear from you.