Interim Head of Operations
* Salary to =C£50k pro rata (6 months fixed term contract)
* Role based onsite in Wigan Head Office
Formed in 2002 this Credit Union gives people across the Wigan borough an easy way to save, borrow and plan for tomorrow with an ethical and local partner. Over the last twenty years, they have expanded to serve 10,000 members in Wigan, Leigh, Chorley, South Ribble, Warrington and Skelmersdale - including more than 1100 junior members in local primary schools.
Purpose of the Role
Reporting to their Chief Executive Officer the Interim Head of Operations will provide immediate operational leadership and stability during a period of organisational change. The postholder will be responsible for day-to-day operational delivery, strengthening performance standards, and embedding consistent ways of working across all teams.
This is a hands-on, delivery-focused leadership role. The Interim Head of Operations will rapidly assess current operational practices, implement improvements, and ensure managers have the clarity, capability and tools they need to deliver high-quality, consistent services. A key part of the role is implementing a practical, organisation-wide performance ma...