Assistant General Manager “Social Entertainment”
Location Essex
Salary: £40,000 - £45,000+
This is a great opportunity for a manager to work with one of the top social entertainment venues around at the moment. A great place to Eat, drink and play like never played before in a great mix of fun and interactive games designed for all ages and skillset.
The Role
* Supporting the GM in leading a diverse and dynamic team to anticipate and exceed the needs of the Guests.
* Working closely with the Senior Management to coach and develop teammates.
* Delivering on business KPIs by driving revenue and managing cost with an ‘own it' philosophy at the core.
* Leading from the front in creating a best-in-class Guest experience and being a true to the brand.
* Exceptional ability to communicate fast changing operational needs, whilst bringing people with them.
* Fostering strong relationships with all teammates, support team and guests
* Leading by example within all roles and departments
* Resolving service issues with grace and empathy, focused on always finding the best outcome for our Guests.
* Provide a safe and high-quality working environment for our teammates and annual guests.
* Partnering closely with the GM on all operations and people related matters.
What they want: