Codestone is seeking a Service Desk Analyst in Basingstoke to provide first-line technical support within a service desk environment. This role involves handling queries via phone, email, and messaging platforms, ensuring a high standard of customer service and adherence to service management principles.
Ideal candidates will have experience with service desk software and excellent communication skills, alongside the ability to work collaboratively. The position offers a blend of onsite and hybrid working with occasional travel required.
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