Detailed job description and main responsibilities Ensure a timely and accurate response to all cleaning requests. Work in partnership with the Ward Team, Facilities Team Leader/Assistant Facilities Manager. Assist in monitoring and maintaining cleaning standards and infection control practices in the department as appropriate. Maintain the integrity and reputation of the department by effective communication and harmonious attitudes with patients, staff and visitors. Ensure patient dignity and privacy is respected at all times and report where you feel this has been breached. Safe use of cleaning equipment/assemble and dismantle cleaning equipment; order stock. Use effective and efficient cleansing/decontamination techniques across a range of skills. Suction clean/dry mop floors, spot clean floors and remove spillages. High dusting, damp dusting furniture, fixtures, fittings and ledges. Spot clean internal glass as necessary. Cleansing of wash hand basins, sinks, showers, WC's and fittings. Replenish supplies. Cleansing of beds, bedside lockers. Cleanse and refill soap dispensers and paper towel holders. Removal of waste from wards and departments to designated collection points. Use of polishing/scrubbing machines for maintenance of hard floors. Use of extraction machine for carpet/upholstery cleaning. Routine curtain changes (bed/window/screen curtains). Making up of on-call and relatives overnight stay beds. Use of ride on cleaning equipment; sweeper, scrubber dryer and burnishing equipment. Undertaking any other relevant duties which are delegated from time to time. Safe handling of cleaning agents and dilution ratios. Hazardous chemicals to be kept securely in storage areas when not in use. All cleaning equipment must be decontaminated daily and maintained in a safe usable condition - faults must be reported to a Facilities Team Leader immediately. Attend training courses including on the job training and training in the use of specific machinery as required. Cleansing cupboards are to be decontaminated and kept tidy at all times. Cleansing of infected room/bays in accordance with NUH Infection Control & Prevention Policy. Close liaison with the cleaning services and team leader and ward manager in identifying additional cleans, such as isolation rooms and bed space terminal. To act as a buddy to new starters (after training). To ensure that a clean protective uniform is worn at all times when on duty and to use relevant Personal Protection Equipment in accordance with the policies provided by the Trust. Demonstrates cleaning procedures to new starters. Completes timesheets or similar work records. Ensure concentration while using cleaning equipment. To undertake isolation cleansing when required following Infection Control Isolation Policy and Procedures. To work in accordance with the Trust's Policies and Procedures including COSHH, Manual Handling, Health and Safety, Infection Control and attend annual training. Descale baths, toilets, showerheads, tiles using specialist chemicals. Carry out specialist cleaning when required / with relevant training in: Theatres, Pharmacy, Laboratories, Labour Suite, Bioquell Training (Decontamination). Person specification Training & Qualifications Essential criteria Knowledge or training equivalent to NVQ Level 1/2 in Cleaning and Support Services. Intermediate Apprenticeship in Facilities Services Level 2 or equivalent training Knowledge of cleaning/hygiene COSHH procedures. Experience Essential criteria Cleaning in a domestic environment including knowledge of cleaning procedures and processes. Experience of working/communicating with the general public. Experience of working within a tea Desirable criteria Previous experience of cleaning in a commercial capacity Experience of working in a healthcare environment. Good working knowledge of health and safety issues Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career! We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH. Applicants are kindly requested to refrain from using AI at any stage during the recruitment process. Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms. Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly. Easy read application: If you have a disability and find online job applications difficult, you can use an easy read application form instead. To get this form, please email