Do you have experience working in a customer facing role? Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as a Customer Service Advisor within our friendly team based in Stevenage. What does a Customer Service Advisor here do? Provide great customer service to new and existing customers over the phone, email and via web chat. Build positive relationships with customers, Insurers providing advice and solutions Take personal responsibility their development and keep their knowledge and expertise up to date so they are always giving our customers the service they need Work in a financially regulated environment and play an important role in helping tour company ensure we protect our customers What are we looking for in our Customer Service Advisor? We welcome applications from those with retail, hospitality and any other customer facing backgrounds, so we provide tons of insurance specific training when you join. We want people who are focused on giving the best possible experience to our customers. You will enjoy working in a team, helping and supporting others and be motivated to do and be your best every day. Attention to detail, the ability to learn quickly and a positive attitude is also a must! In return you will be welcomed and supported by our Ardonagh family, with opportunities grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other company benefits are: Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire Ardonagh family Gain CII or ACII qualifications to boost your knowledge and career prospects Pensions scheme for when you feel it’s time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group AIB Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please. Click here here to see our standard benefits page