Main area Medical ward Grade Band 3 Contract Permanent Hours
* Full time
* Part time
37.5 hours per week (Full Time and Part Time Hours Available) Job ref 153-ME05107
Employer University Hospitals Dorset NHS Foundation Trust Employer type NHS Site University Hospitals Dorset - All Sites Town Bournemouth/Poole Salary £24,937 - £26,598 pa/pro rata Salary period Yearly Closing 12/10/2025 23:59 Interview date 21/10/2025
HCA Durlston
Band 3
As University Hospitals Dorset we are a three site acute trust with ‘university hospital’ status through our partnership with Bournemouth University, working with an annual budget of £730m.
We offer highly regarded health services, employing some 10,000 staff. Our ambitious £250m estates programme is well on the way to delivering state-of-the-art facilities over the next two years to meet the current and future healthcare needs of the populations we serve.
In an Area of Outstanding Natural Beauty with over seven miles of sandy beaches you’ll find inspirational opportunities to achieve your perfect work/life balance. With the New Forest and the Purbecks on our doorstep, we’re also less than three hours from London by road or train. The thriving towns of Poole, Bournemouth and Christchurch give way to idyllic villages and unspoilt landscapes just minutes from our hospitals.
We believe that having a diverse workforce, and allowing people to be themselves, is essential in ensuring we offer an inclusive, welcoming and productive place to work.
We especially welcome applications from minority groups in the community who may be underrepresented in our workforce.
At UHD our active staff network groups are the Women's Network, Black Asian Minority Ethnic Group (BAME), Pride Network, European (EU), Pro Ability Staff Network, and the Armed Forces Support Group.
As a Trust we are proudly signed up to the Disability Confident and Armed Forces Covenant guaranteed interview schemes.
We are aware that some candidates may choose to use AI tools to support the preparation of their application. While this is not discouraged, we kindly remind applicants that submissions should remain an honest and accurate representation of your own experience and suitability. Personal integrity is an important part of the recruitment process.
Job overview
Are you passionate about caring for others?
Why not join the NHS in a rewarding career as a Healthcare Support Worker?
We can offer fully supported training for the role as well as support and guidance to career progression.
No previous experience is necessary, as we provide the training you will need to succeed in this role. We offer a bespoke full induction, support you through the care certificate and beyond, with mentors on the wards to help you reach your potential and deliver first class care to our patients.
This post is being advertised as a Band 3, however applicants that do not meet the required care certificate competencies will initially be employed as a Band 2. Applicants who hold a care certificate accreditation will start in post at Band 3.
Our HCSWs are invaluable to the trust and play an integral role in the wards and departmental teams. The role of a HCSW can be challenging but overall rewarding. Working alongside likeminded people, our teams are caring, compassionate and inclusive. We believe in “growing our own” and support progression pathways to staff nurse training applications.
Main duties of the job
Currently there are full time and part time hours on offer. We are open 24 hours a day 7 days a week - therefore, we require everyone to befullyflexible across all shift patterns, including weekdays, weekends, nights and bank holidays.
We are currently looking to recruit to inpatient wards at Bournemouth and Poole Hospitals; these arepermanentpositions on various Wards within the Medical/Surgical/Trauma/ and Older Persons Services directorates. If you have a preference of site or area please state this in the supporting evidence.
As part of the selection process you will be required to complete a numeracy and literacy assessment alongside an interview.
Please note we are unable to offer sponsorship for this position.
Base Location: Poole Hospital OR Royal Bournemouth Hospital
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview
Detailed job description and main responsibilities
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
Person specification
Qualifications
* Good standard of general education including literacy and numeracy
* NVQ Level 2 in care or customer services
Experience
* Experience of working in a team under appropriate supervision
* Able to demonstrate an understanding of principles of effective customer care
* Good basic hygiene skills (e.g. food handling, hand washing)
* Previous experience of working within a care environment/NHS
* Experience of working as part of a multidisciplinary team
* Experience of working with the public
* Ability to communicate clearly and effectively (to understand and be understood)
* Ability to work as part of a team, as well as on own initiative
* IT literate
* Understanding of basic physiology, e.g. normal vital signs, fluid balance, nutritional requirements etc.
Language requirement
* Be able to speak English as necessary to undertake the role
Please note:
Staff recruited are expected to be available to work flexibly across all our Trust locations to meet service demands.
This advert may be closed early if sufficient applications are received.
COVID-19 vaccination remains the best way to protect yourself and our patients from the virus when working in our healthcare settings. Whilst this vaccination is not a condition of employment we do encourage our staff to get vaccinated.
Internal Candidates: staff employed prior to merger who voluntarily change jobs will be appointed to UHD terms and conditions.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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