Main Purpose of the Job:
* Maintain and support the sales and services to new and existing customers.
* Assist in identifying new sales opportunities with existing customers or new prospects.
* Follow up on potential new sales enquiries.
* Build strong relationships, internally as well as externally.
* Develop long-term customer loyalty through regular customer contact and service.
* Support the sales function by handling customer enquiries and responding to pricing requests.
* Carry out administrative functions in line with the role to support the wider sales team.
* Deal with day-to-day customer enquiries.
* Track and report on existing customer sales performance.
* Assist with order processing as and when required.
* Be the first point of contact for online sales enquiries.
* Support on-site customer visits.
Essential Skills:
* Customer Service/Sales experience.
* Good communication and confident telephone manner.
* Enthusiastic and polite approach to problem-solving.
* Competent in producing reports using Microsoft Word, PowerPoint, and Excel.
* Good team player with the ability to build strong relationships.
* Ability to understand and track sales analysis and customer buying status.
* Good organizational skills and a responsive manner.
Job Type: Full time Monday to Friday
Work Location: Site based in Halstead (Possible Hybrid working)
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