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Client service officer

Newcastle Upon Tyne (Tyne and Wear)
DFP Recruitment
Service
Posted: 19h ago
Offer description

1. Location: Newcastle West, NSW | On-site only
2. Contract: 5 weeks (possibility of extension) | hrs/week
3. Pay: $./hr + super
About the Role:

Our State Government client is seeking multiple Client Services Officers to join the Private Management Support team. You will assist privately appointed Financial Managers with advice on financial decision-making, record-keeping, and reporting, ensuring decisions are in the best interest of the people they support. The role also involves handling phone and email enquiries and supporting day-to-day administrative tasks.

Key Responsibilities:
4. Provide accurate advice and support to Private Managers
5. Manage inbound calls and shared email inbox
6. Assist with administrative tasks and record-keeping
7. Review and advise on proposed decisions
8. Ensure consistent communication and smooth team operations
About You:
9. Experience in customer service, administration, or office support
10. Strong attention to detail and organisational skills
11. Effective written and verbal communication
12. Ability to learn systems quickly and work collaboratively
To Apply:

In order to be considered applicants are required to hold Full Working Rights in Australia and be willing to undergo a Police Check if successful.

If this sounds like the role for you, please submit an updated copy of your resume by hitting APPLY NOW or call Ankita on () 0 3 for more information.

Please Note: Applications closing soon. Only shortlisted applicants will be contacted.


Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via adjustments@dfp.com.au or 0 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us-1/policies. Do not submit any sensitive personal information in your resume.

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