At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data‑driven insights to build a healthier future.
Role
We are seeking a dedicated entry‑level Support Services Technician to join our committed team in Chatteris. In this role, you will be responsible for handling the daily receipt and registration of samples, managing client enquiries, and ensuring all processes are carried out in accordance with GMP, our group quality management, and health and safety procedures. Training will be provided, so no prior experience is required – just a keen eye for detail, enthusiasm to learn, and a commitment to high standards.
About the Position
* Location: Chatteris
* Contract Type: Full‑Time, Permanent
* Working Hours: Sunday 09:00–18:00, Monday–Thursday 12:00–21:00
* Annual Salary: £25,834
Day to Day
* Open and cross‑check incoming samples against client paperwork.
* Handle incoming calls related to the receipt of samples.
* Register samples accurately onto the ALIMS system.
* Transfer samples within ALS as required.
* Sub‑contract samples to QM‑approved laboratories.
* Manage sample storage, retention, and disposal, and receipt of deliveries.
Essential Skills and Qualities
* Keen eye for detail and a careful, methodical approach.
* Flexible approach to meet client needs and changing priorities.
* Strong communication skills and the ability to follow procedures.
* Basic IT skills including Excel, Outlook, Word, and internet use.
* Ability to work independently and as part of a team.
* Willingness to learn, with training provided to develop the required skills.
Benefits
* Annual Leave commencing at 25 days (rising to 30) plus 8 public holidays (pro rata for part time).
* Ability to buy annual leave.
* Enhanced Company Sick Pay Scheme.
* Salary Progression Scheme based on technical and behavioural competencies.
* ‘Celebrating Success’ Recognition Awards.
* Perkbox membership providing access to discount vouchers and wellness hub.
* Learning/study support.
* Group Personal Pension Plan.
* Car Parking on‑site.
Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values shape how we work, how we treat each other and how we recognise excellence.
At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programmes and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Everyone Matters
ALS is proud to be an equal‑opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
ALS also welcomes applications from people with all levels of ability. Accommodation is available on request for candidates taking part in all aspects of the selection process.
Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.
How to Apply
Please apply online and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.
Seniority level: Entry level
Employment type: Full‑time
Job function: Research, Analyst, and Information Technology
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