About the Role
Samsic UK Security is looking for a professional, reliable and customer-focused Regional Security & Front of House Officer to support our client sites in Newport..
This is a great opportunity for someone who enjoys working in a professional front-of-house environment, takes pride in delivering excellent customer service, and can maintain a calm, visible and reassuring security presence.
The successful candidate will support multiple sites, so flexibility and a positive attitude are essential. Full site training will be provided.
Due to the nature of the site, the successful candidate must be eligible to obtain SC Clearance. This will require a full checkable history and may include residency and nationality requirements in line with client vetting standards.
Working Pattern
You will be contracted to work 24 hours per week on a rota basis.
Flexibility is required as shifts may include:
* Days (Monday to Friday) 2 to 3 days a week.
* Bank Holidays
* Cover a site in Newport.
* overtime will be available.
Rota details and site coverage requirements will be discussed during the interview process.
Key Responsibilities
As a Regional Security & Front of House Officer, your duties will include:
* Providing a professional meet-and-greet service to visitors, staff and contractors
* Delivering excellent customer service at all times
* Managing enquiries in a polite, calm and professional manner
* Maintaining a smart, alert and visible security presence
* Monitoring and managing site systems within the security control base
* Completing accurate reports and incident logs when required
* Supporting access control and visitor management procedures
* Acting as a professional ambassador for Samsic UK Security and the client
* Liaising effectively with the client, site teams and Contract Manager
* Following site procedures, assignment instructions and health and safety requirements
About You
We are looking for someone who is professional, dependable and confident working in a customer-facing security role.
You should have:
* A valid SIA Door Supervisor or Security Guarding Licence
* Excellent verbal communication skills
* A polite, approachable and professional manner
* Strong customer service skills
* Good attention to detail
* Basic computer literacy
* Good written English for reports and daily logs
* A flexible approach to working hours and site coverage
* A smart and professional appearance
* The ability to remain calm and professional under pressure
* A full 5-year checkable work history
Essential Requirements
To be considered for this role, you must:
* Hold a current SIA Licence
* Have the right to work full time in the UK
* Be fluent in spoken and written English
* Be able to provide a full 5-year checkable history
* Be willing to complete SC Clearance vetting
* Be flexible to support multiple sites across the South Coast
What We Offer
* Permanent full-time employment
* Full site training
* Uniform provided
* SIA licence support
* Pension scheme
* Reward and recognition scheme
* Career development opportunities
* Apprenticeship scheme available
* Strong management support
* Opportunity to gain experience within a professional, secure client environment
* Pay rate will increase inline with the rest of the security team to £13.21.
Apply Now
If you are a professional, customer-focused Security Officer looking for a varied role across multiple sites, we would be pleased to hear from you.
Apply today and join Samsic UK Security as part of our regional support team.