The Housing Property team delivers circa 20,000 responsive repairs each year alongside capital works to circa 5,500 homes, including boiler servicing and maintaining fire precautions, keeping residents safe in their homes, whilst complying with legislation.
As Housing Relets Team Leader, you will manager the delivery of maintenance and voids work (circa £6M per annum) to the Councils housing assets, considering current stock condition ensuring optimal and sustainable use of the asset.
Duties also include: Accountable for Health, Safety, and condition of council owned dwellings. Responsible for customer experience (repairs appointments, IT systems, data etc) Management, administration, and supervision of contractors delivering inspection, risk assessment, renovation, maintenance and timely void turnarounds to council owned dwellings. Ensuring collaborative working with contractors to deliver an excellent customer journey.
This exciting opportunity has arisen within theHousing Service where you will have theopportunity to make a difference to how we deliver our services and find your greatness helping the Council to achieve its ambition of being a more efficient and responsive Council.
With your passion and commitment, you will drive our customer's experience across multi-channel platforms to exceed our customer's expectations. You'll be working in a fast paced, digitally focused, creative team which strives to put our ...