About Our Client
A leading company
Job Description
* Promote the services of the Station team internally and externally - taking a proactive approach and helping to develop a fee-paying client base
* Recognise and explore opportunities for clients to utilise other products rradar offer (digital and human) encouraging referral to rradarstation online portal
* Ensure an efficient and effective service to the full client base, identifying opportunities for greater efficiencies
Key responsibilities include:
* Provide complete tailored, accurate, timely, advice and support to clients on a full range of Employment Law/HR issues
* Ensure smooth client handovers to the Legal teams
* Provide a caring, quality first-class service to rradar's clients in accordance with the plans and targets of rradar
* Support business development and marketing activities, including participation in webinars, seminars etc
* Develop Station's external reputation for excellence in the HR/Employment Law sector
Additionally, you will:
* Develop and maintain the skills and attributes necessary to provide a proper standard of service to clients and maintain a record of professional development
* Share information and best practice, assisting team members in providing effective advice to the company's clients
* Identify opportunities for new services and products
* Identify new content opportunities and support in the production of new and existing legal content
* Participate in projects to develop services and in response to changes in the law affecting clients
In terms of operations, you will:
* Ensure that the management of clients and working practices within the Station team are in accordance with rradar's policies, procedures, systems, and scope of services
* Carry out duties in a professional manner, comply with relevant professional standards and any requirement set by relevant regulating bodies including the Solicitors Regulation Authority (SRA) and CIPD
* Ensure work standards are maintained in line with Station's expected quality assurance standards
Keep accurate records on internal systems
The Successful Applicant
Experience working in a busy, fast-paced, and varied HR team
Comprehensive knowledge of employment law and HR issues
Computer literacy
Knowledge of Microsoft Office applications
Experience with case management systems
Qualification as a Solicitor or Associate of the CIPD - minimum Level 5 or equivalent experience
What's on Offer
A competitive salary up to £42,000
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