Salary: £45,000 - 50,000 per year Requirements: Proven experience as a Business Analyst working on software delivery in a vendor or internal IT environment Strong grounding in core BA techniques and methodologies (e.g. requirements elicitation, process modelling, user stories, acceptance criteria) Clear experience producing artefacts such as user stories, acceptance criteria, BPMN or equivalent process models Experience working within an Agile delivery model, collaborating with cross-functional delivery teams Ability to add value immediately through transferable BA skills, even while learning new domains or products Strong technical aptitude, with the ability to understand not just what a system does, but how it does it Comfortable working with technical teams to understand system architecture, data flows, integrations, and constraints Able to analyse system behaviour, identify impacts of change, and ask the right technical questions Excellent written and verbal communication skills, including the ability to produce clear, client-facing documentation Comfortable engaging directly with customers, demonstrating confidence, clarity, and professionalism in customer-facing discussions Analytical, structured, and able to explain complex concepts simply and clearly Responsibilities: Elicit, analyse, validate, and document business, functional, and non-functional requirements, acting as the voice of the customer throughout the delivery lifecycle Produce clear, high-quality artefacts including user stories, acceptance criteria, process models, and impact assessments, aligned to Agile delivery practices Work collaboratively within an Agile SDLC, supporting backlog refinement, sprint planning, and iterative delivery Support solution design by challenging assumptions and ensuring requirements are technically, operationally, and commercially sound Support UAT planning and execution, ensuring delivered outcomes meet agreed customer requirements and acceptance criteria Confidently and independently engage with customers, representing the company in workshops, discussions, and reviews with professionalism and credibility Build strong working relationships with internal teams and Supplier Partners across business and technical domains Facilitate workshops and structured discussions to clarify customer needs, priorities, constraints, and expected outcomes Communicate complex concepts clearly to both technical and non-technical audiences Contribute insight and analysis to customer reviews, roadmap discussions, and delivery conversations Develop a strong understanding of our software, including how it functions, integrates, and processes data Work closely with Product Engineering to understand system behaviour, constraints, and design decisions within an Agile delivery environment Proactively surface customer feedback, risks, and insights to internal teams to drive better outcomes Technologies: BPMN Support More: EDW Technology, established in 1995, is a fast-growing IT company specialising in the energy sector. Having acquired TEAM Energy in 2017, a company specialising in energy management software and services, we are well placed to become a leading software provider within the energy sector. We are proud to be an employee-owned business that means every team member has a stake in our success and a voice in shaping our future. We foster a culture of shared responsibility, collaboration, and long-term commitment, where your contributions directly impact our growth and your own. Join a business where youre more than just an employee at EDW; youre a co-owner, empowered to make a difference and share in our achievements. We offer benefits including employee ownership profit share, hybrid working, flexible holidays, and a wellbeing programme. last updated 13 week of 2026