Job Summary
Join our team supporting people to access Universal Credit through our national Help to Claim service. Working mainly from home (with some travel), you’ll guide clients via phone and webchat, helping them confidently complete their first claim and understand their entitlements.
This is a rewarding role for a compassionate, tech-savvy individual who can explain complex information clearly, use digital tools effectively, and provide high-quality advice. You’ll play a vital part in helping people achieve financial stability while developing valuable skills in a supportive, purpose-driven organisa
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