Overview
Logistics Manager - North America
Department: Supply Chain
Employment Type: Permanent - Full Time
Location: London
Mountain Warehouse are growing fast both in the UK and Internationally. Our supply chain operations are key to delivering this growth and an exciting opportunity has arisen to join the team as our Logistics Manager North America. Working with a third-party logistics provider with distribution centres located in Mississauga, Canada and Harrisburg, US you will play a key role, ensuring our products are delivered to our stores and customers in Canada and US.
This is a challenging and rewarding role for an ambitious Logistics Manager looking to join a fast-growing business and gain experience in delivering real results in a challenging environment. The role reports to the Global Logistics Manager. This will be a hybrid working role, based 2-3 days per week at our 3PL site in Mississauga, Canada, but that will require once monthly travel to Harrisburg, US with business, with some remote working.
Key Responsibilities
* Support the Global Logistics Manager in monitoring our strategic partners activity within our Canadian and US DC's, working closely onsite with the 3PL partner whilst also liaising with the wider Supply Chain, Merchandising, Buying, Retail and Channel teams to facilitate efficient 3PL operations whilst meeting customer demands.
* Play a key role in the initial operations of our new DC in Harrisburg, US, shaping ways of working and helping to define process
* Support our Robotics journey, using data to understand trends and key efficiency drivers.
* Help develop continuous improvement plans that support longer-term strategic requirements to ensure operations keep up with customer demands while cost control is maintained in line with operational budget and reduced where possible.
* Work closely with Mountain Warehouse's internal S&OP team to provide our 3PL providers with the necessary forecast information to enable them to plan and execute day to day operations effectively and efficiently. Also work with this team to review longer term ops and capacity planning.
* Own clear and detailed reporting metrics that bring visibility across the entire supply chain, providing Mountain Warehouse internal teams with analysis on operational performance vs business budget, forecast and agreed operational plans.
* Monitor 3PL performance in line with customer SLAs and contractual KPIs. Attend operational and commercial reviews with the 3PL to discuss operational ways of working, budgeting and KPI performance.
* Promote a culture of accountability, partnership and continuous improvement with 3PL partners.
* Be part of a team creating a highly engaged, innovative environment, which delivers at pace
We would like to meet someone with
* Strong analytical skills
* Excellent attention to detail
* An ability to communicate effectively and efficiently.
* Have strong inter-personal and communication skills, to build and maintain relationships.
* Highly organized who can manage time effectively to meet given deadlines.
* An ability to work in a fast-paced team environment.
* Open, friendly person who is proactive, keen to develop and work as part of a growing team.
* Inquisitive nature who is unafraid to look!
Benefits
* Competitive salary and benefits package
* Hybrid working
* Holiday allowance
* 50% staff discount & 25% for family and friends
* Pension scheme
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