1. Review incoming connection applications to ensure they meet minimum information requirements and identify any permits/easements needed.
2. Release schemes to Connection Technicians with an accurate overview to help them confirm customer requirements.
3. Produce compliant estimates for low voltage connection works (single properties or small developments) following internal and external standards.
4. Handle desktop requests for disconnections, diversions, unmetered supplies, and street lighting.
5. Ensure quotations are accurately calculated using the internal price book.
6. Provide support to colleagues within the Connections team.
7. Manage daily workload to ensure regulatory compliance.
8. Work closely with Technicians to deliver a high-quality customer experience.